Distance Sales Contract

PARTIES

1.1 SELLER INFORMATION:

Company Name: [firmaadi]
Tax Office: [firmaverdaire]
Tax Number: [firmaverno]
Address: [firmaadresi]
Phone: [firmatelno]
E-mail: mail@zafertreyler.com

1.2 BUYER INFORMATION:

Name, Surname: [aliciadsoyad]
Company Name: [alicisirketismi]
Address: [aliciadres]
IP Address: [ipadresibilgisi]

SUBJECT AND SCOPE OF THE AGREEMENT

The subject of this agreement is to regulate the rights and obligations of the parties under the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product(s) ordered by the BUYER through the Seller’s website www.zafertreyler.com, with the qualifications and sales price specified.

The prices announced by the SELLER on the website are the selling prices of the products. These prices remain valid until updated or changed.

By accepting this agreement, the BUYER agrees and undertakes to pay the order amount, along with any applicable shipping fees, taxes, or additional charges, upon confirming the order, and the SELLER agrees and undertakes to deliver the ordered product once payment has been made.

DEFINITIONS

MINISTRY: The Ministry of Trade
LAW: Law No. 6502 on the Protection of Consumers
REGULATION: Regulation on Distance Contracts
SERVICE: All consumer transactions excluding the provision of goods, performed or committed to be performed in return for a fee or benefit
SELLER: The company offering goods to consumers within its commercial or professional activities, or acting on behalf of or for the account of the supplier
BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes
SITE: The website belonging to the SELLER
ORDER PLACER: A natural or legal person who places an order for a product or service via the SELLER’s website
PARTIES: The SELLER and the BUYER
AGREEMENT: This contract executed between the SELLER and the BUYER
PRODUCT/GOODS: The goods subject to the shopping transaction, offered for sale on the SELLER’s website

PRICE

The price and specifications of the product the BUYER intends to order are specified on the website. The BUYER must check and pay the listed price.

GENERAL PROVISIONS

5.1 The BUYER declares, accepts, and undertakes that they have read and confirmed the preliminary information regarding the product’s basic characteristics, price, payment terms, and delivery details on the SELLER’s website, and that they have obtained the necessary preliminary information required by law prior to the distance sales agreement.

5.2 Each product under the agreement will be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the period specified in the preliminary information section of the website, depending on the BUYER’s place of residence, without exceeding the legal period of 30 days. If the product is not delivered within this period, the BUYER may terminate the agreement.

5.3 The SELLER agrees, declares, and undertakes to deliver the product subject to the contract completely, in compliance with the specifications indicated in the order, together with documents such as warranty certificates and user manuals, if applicable, and to perform the work in accordance with the requirements of legal regulations, free from any defects, in line with the principles of honesty and integrity, maintaining service quality and due care.

5.4 The SELLER may supply a different product of equal quality and price, provided that it informs the BUYER and obtains their explicit approval before the contractual performance period expires.

5.5 If the SELLER cannot fulfill the contractual obligations due to the impossibility of delivering the product/service subject to the order, it shall notify the BUYER within 3 days from learning of this and refund the total amount paid within 14 days.

5.6 The BUYER accepts, declares, and undertakes that if the product price is not paid or the payment is canceled in bank records for any reason, the SELLER shall be relieved of the obligation to deliver the product.

5.7 If, after delivery of the product to the BUYER or the designated person, it is determined that the payment made by the BUYER was unauthorized and the bank or financial institution does not pay the product price to the SELLER, the BUYER agrees to return the product to the SELLER within 3 days at the SELLER’s shipping expense.

5.8 In the event of force majeure situations that develop beyond the control and will of the parties, preventing or delaying the fulfillment of obligations, the SELLER shall inform the BUYER. The BUYER then has the right to request the cancellation of the order, its replacement with an equivalent product, or postponement until the obstacle is removed.
If the order is canceled by the BUYER, the refund will be processed:

for cash payments within 14 days.
for credit card payments within 14 days, but the BUYER acknowledges that it may take 2–3 weeks for the refund to appear in their account, which depends on the bank’s processing time.

5.9 The BUYER must inspect the product/service before accepting delivery; damaged, broken, torn packaging, or defective products/services should not be accepted. Accepted products/services will be deemed delivered undamaged and in good condition. The BUYER is responsible for safeguarding the product after delivery. If exercising the right of withdrawal, the product must not be used, and the original invoice must be returned with the product.

5.10 If the cardholder and the BUYER are not the same person, or a security issue arises with the order’s payment, the SELLER may request the BUYER to provide identity and contact information of the cardholder, the credit card statement of the previous month, or a document from the bank confirming the card belongs to them. The order will be put on hold until this information is provided. If the requested documents are not provided within 24 hours, the SELLER reserves the right to cancel the order.

5.11 The BUYER accepts that the personal and other information provided during membership registration is accurate and undertakes to immediately, in cash and in full, compensate any damages incurred by the SELLER due to the inaccuracy of such information.

5.12 The BUYER agrees and undertakes to comply with legal regulations while using the SELLER’s website and not to violate them. Otherwise, all legal and criminal liabilities shall belong exclusively to the BUYER.

5.13 Members who violate any of the provisions listed in this agreement will be personally and criminally responsible and shall hold the SELLER harmless from any legal and criminal consequences. If the matter is brought to legal authorities, the SELLER reserves the right to claim compensation.

5.14 The BUYER may exercise the right of withdrawal within 14 (fourteen) days from the date of delivery without legal or criminal liability and without providing a reason, by notifying the SELLER. By accepting this agreement, the BUYER acknowledges being informed about the right of withdrawal.

5.15 To exercise the right of withdrawal, written notification must be sent to the SELLER via registered mail, fax, or email within 14 (fourteen) days.

In case of exercising the right of withdrawal:

a- The product’s invoice (If issued to a corporate entity, a return invoice must also be submitted. Corporate returns cannot be processed without this.)
b- The return form
c- The product’s box, packaging, standard accessories, if any, must be returned completely and undamaged
d- If the product’s value decreases due to the BUYER’s fault, or if return becomes impossible, the BUYER must compensate for the SELLER’s loss proportionally.
e- If exercising the right of withdrawal causes the total order amount to fall below the campaign limit, any discounts applied under that campaign will be canceled.

ENFORCEMENT

Once the BUYER completes payment for the order on the website, they are deemed to have accepted all the terms of this agreement. The SELLER is responsible for ensuring that the BUYER reads and approves this agreement on the website before finalizing the order.

Seller Company Name: [firmaadi]
Buyer Name and Surname: [aliciadsoyad]
Date: [tarih]

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